SISTER aim to create unique long lasting garments of great quality and fit. We are happy to provide you with a refund or exchange when:
- A Return Authorisation number (RA) is requested within 7 days of receiving your order.
- Items are returned in original condition (unworn, unwashed)
- Items are accompanied with a proof of purchase
Please note no returns will be offered on sale or discounted items.
How to return or exchange
Email firstname.lastname@example.org for a Return Authorisation number before returning your item.
After you've been issued an RA number please send your items to:
53 VICTORIA STREET
BRUNSWICK EAST, VIC
A confirmation email will be sent when your return/exchange has been processed.
Exchanges/Refunds are processed within 7 days of receipt.
Please note, returned goods are your responsibility until they reach our head office. Please ensure you package your return with care to prevent any damages.